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The Utility Billing Department is located just inside the front entrance of City Hall where Paula awaits
to provide courteous service and assist you with questions on billing, water/sewer rates, account history and balances.
Would you prefer to pay your bills without coming into the City Hall? There are many ways to do this. You can pay through any branch of the FNB of Norway banks, have a direct payment through your credit card (note: $3.00 processing fee) or have a auto payment through your savings/checking account at your bank. All the forms you need are below in the form section of this page. You can also make use of the drop boxes located in the front and rear of the City Hall offices.
***Note: all credit card sales at City Hall now have a $3.00 convenience fee added to them.
City of Norway Utility Connection fees
To start an account with the City of Norway there are fees to be paid by every customer to start up their account.
New homes construction needs:
Sewer tap: $500.00
Water tap: $500.00
Water connect: $20.00
Electric connect: $20.00
CATV connect: $35.00
Internet connect: FREE
*Meter deposit: $200.00
New customers:
Water connect: $20.00
Electric connect: $20.00
CATV connect: $35.00
Internet connect: FREE
*Meter deposit: $200.00
*This deposit is refundable to homeowners after 12 months of on time utility payments without late penalty—to be refunded the 13th month. Renters will receive their meter deposit upon final billing in the City of Norway only.
All utility bills are due on the 25th of the month. Any bills paid after this date will have a 10% late penalty charge on their accounts. If your bill is not paid by the 25th of the month you are subject to a shut off notice.
There is a rate guide for all city services, just download the pdf.
Forms for Utility Bills
(When you finish filling out these forms, please bring these forms and deposits down to the City Hall offices.)
Facts to make your bills smaller…
Please feel free to visit wppi's website to use the energy calculator, and many more useful tools...
Drop a little red or blue food coloring into your toilet tank and wait about 15 minutes. If without flushing, the water in your bowl changes color, you have a leak. Replace your seal on the toilet.
Check your hot water heater for any kind of water or moisture on top or the bottom. If you have any moisture, you have a leak somewhere, and this will cause your bill to go up. Also, on the hot water heater, check your element, if it is old or cracked, you need to replace it.
Are you using any form of wall heaters or space heaters? This will cause your bill to go up quite a bit.
Check inside and outside faucets for any leaks. These leaks can waste hundreds of gallons in a 24 hour period.
Are you questioning a particular appliance? At the Norway library there is a tool called Watts up kilowat counter that you can check out for 2 weeks. You can plug this unit in and see how many Kilowatts that appliance is using.
Save watts at home even while you’re away-(ideas from WPPI)
If you take a vacation break, give your electric bill a break, too. There are many steps you can take to avoid wasting energy when no one is home.
Before you leave on vacation, take a few minutes to turn off and unplug equipment. You’ll save energy and avoid safety hazards. You might want to read your meter before you leave and when you return — it’s a good way to spot any hidden energy wasters. Turn off:
- Lights. Turn off all lights except for one or two. Unless these lights are compact fluorescents, put them on timers that can be set to random patterns to discourage potential prowlers. Photo sensors or motion detectors are good ideas for outdoor lights.
- Air conditioning. Turn it off. Close window coverings to help keep heat from building up in your home while you’re away.
- Electric water heater. Turn off your water heater at the electric breaker panel if you are going to be away for more than a few days. If it is a natural gas water heater, turn it down but not off.
- Refrigerator. If you’re leaving on an extended trip of a month or more, you might want to empty, clean and unplug your refrigerator to save energy. Prop the door open to prevent odors.
Many appliances draw energy even when they’re turned off. So, unplug your television, VCR/DVD player, stereo, computer, washer and other appliances. You may need to reset the clock on VCR/DVD players or clock radios when you return. For safety’s sake, don’t overlook small appliances that are best left unplugged when unattended — items like toasters, coffee makers, irons, curling irons, hair dryers and electric tools.
Dive into pool savings-
(source--WPPI's website)
Taking a dip in your swimming pool will cost a lot less if you implement an energy-and water-saving action plan today.
Use an efficient heater. New gas-fired pool heaters are more efficient than old ones. But to really slash your consumption, use a heat pump (which uses electricity to capture heat) or a solar heating system that relies on the sun’s energy.
Buy a cover. Pool covers are the most effective ways to reduce pool-heating costs, according to the U.S. Department of Energy. Plus, they help keep your pool clean and conserve water and chemicals by slowing evaporation. Bubble (or solar) covers are low-cost options. Vinyl and insulated vinyl covers are more durable.
Pick the right pool temp. If you won’t use your pool for several days, turn down the heater to save energy and money. Even during prime pool time, reducing water temperature by a degree makes a big difference.
Decrease your pump size. Using a smaller, high-efficiency pump may save as much as 75 percent on pumping-related electricity costs, according to a study by the Center for Energy Conservation at Florida Atlantic University.
Set the timer. Run your filter for shorter periods throughout the day rather than run it continuously. And avoid running the pump during peak energy demand hours.
Perform regular maintenance. Consistent cleaning minimizes the likelihood you’ll have to drain and refill your pool. Backwash and clean your pool filter as recommended by the manufacturer. And be vigilant about keeping an eye out for leaks.
Source: eco@home
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